Frequently Asked Questions
Find the answers to the most commonly asked questions about LifeReady here.
If you're unable to find the answer you're looking for here, you can Contact Us directly and we'll respond to you as soon as we can!
LifeReady is built as a secure storage platform for all of your life information, especially your most important and sensitive information. The idea originated from the goal of improving people's experience in planning for their end of life, and to help alleviate the stress placed on Loved Ones who are already grieving when this occurs.
With a continual increase in the amount of information any given person is expected to maintain about themselves, such as digital accounts, legal documents, financial assets, and more, it's becoming harder and harder to manage your affairs, especially in the scenario that an unexpected event occurs. LifeReady acts as a secure vault, tailored specifically to your liking, so you can easily and securely store, retrieve, and share this information whenever you need to.
We've built LifeReady to be used by everyone.
Regardless of your age, background, or technical expertise, LifeReady is here to assist with you will aspects of your life administration.
We understand that many people will find value in LifeReady from storing their most sensitive and private information within the platform which is why security is always our primary concern.
We've developed a unique client-side encryption model using 256-bit AES encryption standards. This means as soon as any data leaves your computer, it's fully encrypted and unreadable to anyone else. To decrypt this data without the personal key that only you hold would take billions of years with current technology.
We will never compromise your security or privacy for any reason, and with the development and implementation of new features, security is our number one priority.
If you'd like to learn more, you can read about our commitment to security or learn about our proprietary encryption; KeyCrypt.
The unique encryption model we've developed specifically for LifeReady is called KeyCrypt.
When youadd someone as your Trusted Party, you'll share a portion of your encryption keys with each other. As you share your information with these Trusted Parties, you'll share the encrypted version of that information. The Trusted Party will then use the portion of your key that they received to decrypt and view the information on their end, maintaining the client-side encryption model. At no point in this process is your information ever decrypted anywhere other than a personal device.
Under no circumstances is LifeReady able to decrypt or view your data.
LifeReady has a featured called My Legacy Plan which allows you determine what should happen to your data in the event that you pass away. You Legacy allows you to give instructions for particular records as well as create a non-legally binding Statement of Wishes so you can help remove the burden from your Loved Ones.
You can assign particular people you trust to be the ones to action your Legacy, and this will allow them to view your Legacy only when the time is right.
Additionally, your entire vault of information will be accessible by your chosen Trusted Parties but you can pick and choose what information shouldn't be shared.
LifeReady is a web-based application which means it's accessible through your browser without the need to download anything.
Yes, LifeReady is accessible on your mobile through your web browser.
LifeReady mobile is a modified version of the web application which allows you to quickly access records and upload images.
We aim to make our platform as accessible for everyone as possible, regardless of your technical expertise. You'll hopefully find that the way you interact with and use LifeReady is very similar to other platforms you may have previous experience with, however, there may be some areas which you don't understand.
If that's the case, not to worry! We've created a Help Centre for all users which will provide details instructions on how to do everything. This will always be kept up to date. If you'd like, you can also Contact Us and we can offer you 1-to-1 assistance or provide you with a demo.
You should upload your most important documents such as your Will, Statement of Wishes, Medical Records and other personal documents.
We provide you with checklists and guides to help get you started!
LifeReady is flexible and you can store anything in your vault. Any files that you have a digital copy of can be stored and shared with your Trusted Parties
A Trusted Party is another LifeReady user with whom you're setting up a mutual relationship. Trusted Parties can be used for a variety of actions throughout the platform such as sharing records, setting up your Legacy, and recovering your account.
We'd suggest having at least 2 Trusted Parties which will allow you to set up your account recovery and your Legacy. A good start for your first few Trusted Parties could be your family members.
The Dark Web is a hidden network where information is traded or sold. Dark Web Monitoring is a method to check whether the security of your sensitive information (like passwords, credit card details, etc) has ever been compromised.